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How I work

Ordering a kitchen should be a fun and enjoyable experience!  From start to finish I am there to help you on your journey. I spend a lot of time working with my clients to ensure they will have the perfect kitchen.   The typical timeframe for a ECKD kitchen from design to delivery is four months, so please contact me with plenty of time for your project. Should you have slightly less than four months, it is still worth getting in touch to see if I can help you.

Here is a breakdown of how the process works:

1.  Initial Design Concept and Quote

Once we have an initial chat about your project, I will then send you a questionnaire to glean as much information as possible about 

what you want to achieve in your new kitchen.  I will also likely ask you to send me over any images or mood boards that you might have already put together.  Not to worry if you haven’t got this – we can figure it out as we go along! I would always recommend doing your initial homework using resources such as Pinterest, Instagram and Houzz.

If you are having a renovation, depending on your location, I will arrange to visit you at home to take measurements.  If you are having an extension, then you would send me you architect's drawings.  After that I put together an initial design and arrange for you to come and see me in my studio in North London (N20) to look at all the materials.  I will then produce a revised draft of the kitchen plan and an estimate for your consideration. 

Please note that I do charge a one-off initial site visit/design consultation fee of £95 plus VAT which is refundable against the cost of any kitchen you buy from me.


2. Design Development

I will invoice you for 10% of the kitchen estimate before we start the Design Development phase.  Payment of this confirms your project is booked in. I will keep working on your kitchen design until it is perfect for you.  I will then meet your builder to discuss the plan with them so they have a clear understanding of your electrical, plumbing and extraction requirements and will put together a full specification for them too. I will visit the site to take final measurements and make any last-minute design tweaks, if necessary, before your kitchen goes into production.  

3. Production Stage

You will receive the final design and an invoice for the remainder of the cabinetry costs.  If I am supplying your worktop, appliances, handles and installation, I will invoice you for those too as their lead times denote.  The deposit you have pre-paid will be offset against final costs. I will then ask you to sign my terms and conditions.  Depending on the cabinetry range you have selected, it will take from 6 – 10 weeks for your kitchen to be delivered. 

4. Final Delivery

When your kitchen is ready to be delivered, I will confirm the delivery date. A 2-man delivery team will deliver the cabinetry into your home.  The installation timeline will be clearly explained to you as we move forward in the process.